Testimonials

Melissa’s unique skill in synthesizing complex information for general audiences consistently results in praise from all stakeholders and clients. She seamlessly balances multiple projects and has never failed to meet a deadline, often providing well-researched and meaningful content that is as thoughtful as it is timely. Melissa is the ideal partner in developing content in a shifting digital marketing landscape and her flexibility, creativity and competency shine through in each deliverable.

Above all, Melissa is an unflappable professional and a sincere pleasure to work with. Thanks to her nuanced and tailored approach to each project, Melissa’s clients can rest easy knowing that their expectations will be exceeded at every turn. 

Melissa is an excellent writer with an extensive clinical background, which she applies to her medical writing projects. Melissa is also extremely reliable, friendly, and easy to work with; she interacts well with clients, and she’s able to do a project without a lot of hand-holding, which are great qualities in a freelancer! I can highly recommend her.

Melissa is personable, reliable, and communicates well with both the team and in her writing. Scheduling our SMEs can be tough, and she always finds ways to make herself available to our interviewees. In the half-hour interview time with our SMEs, who are often busy doctors with a great deal of specialized experience, she manages to quickly develop good rapport and get to the heart of the issue that they want to share. You can hear the delight in the voices of interviewees as they talk to Melissa, realizing she is both conversant in clinical terms and capable of sharing their work with the wider world. She has a great touch--available and a great teammate for the SMEs who want to be more hands on, but capable of researching and writing independently. Through research, first drafts, and reviews, she make writing for our SMEs look easy. Melissa is a valuable asset to OptumCare and Clinician Insights.